FAQs

Answers to common questions about our photo booth services

Our minimum booking time is 3 hours, this is usually enough time for your guests to enjoy the booth. For some larger events, we do get booked for 4 or more hours.

If you and your guests want us to stick around for longer, you also have the option to request us to stay longer during your event. As we want you and your guests to get the most out of your booking, we will let you know around 30 minutes before your booking ends so you can direct guests to the booth and/or keep us for longer.

No, we don’t. And it does not impact your booking time. Depending on the location of your event and what time you want us to be set up for, there may be a small hourly idle fee charge, but this will be discussed with you prior to any deposit being requested.

Depending on the booth you book, the set up time can vary. With this being said, however, we normally arrive to set up one hour before your requested “set up by” time. If we are late for any unforeseen circumstances (which has never happened), our policy is to ensure our customers and their guests still receive the amount of time they have booked.

Our admin team will detail any travel fees prior to confirming a booking. For any bookings within a 30 mile radius of Wolverhampton, travel is included in your hire fee.

Yes, we do. Please contact us and ask us about our “multi-booth discount.

The booths need to be on a flat dry surface, and out of the rain and wind. If you would like the booth to be used outdoors, please ensure there is a sufficient and suitable outdoor power supply available. Even if the forecast predicts nothing but sun, please have a covered/indoors space available for us if the weather does take a turn.

All of our packages include at least one professional photobooth attendant. We have a team of over 15 staff and each one is trained to operate and manage each of the booths as well as assist and guide you and your guests

Yes, we do. If you require only female staff to operate our booths, please let us know in advance. Please note, for setting up and packing away, our female staff may be assisted by a male member of staff

For all booths except the Magic Mirror, we share all images and videos with your guests instantly. If they have an iPhone, we Airdrop it. If they have an Android, they scan a QR code and download it from our secure server

For all booths except the Magic Mirror, we send you and only you* a link to our secure server and you have up to 3 months to download the content. For images taken on the Magic Mirror, we will send you a WeTransfer link and you have up to a week to download the images.

Yes, we are. We have Public Liability Insurance in place up to the value of £5m. Our equipment is PAT tested and certified, and we also have risk assessments in place.

Yes, you can. You will have to pay for the travel of our staff and of our equipment, as well as our accommodation and daily sustenance.

Head over to our contact page

Still have questions? Contact us directly via WhatsApp or email for personalized assistance.